FAQs

What is Bauble Bazaar?

Bauble Bazaar is a modern and trendy jewelry brand specializing in unique, handcrafted pieces designed for various occasions and celebrations. We pride ourselves on quality craftsmanship and attention to detail.

Where is Bauble Bazaar located?

Our office is located at 304, 3rd Floor, Shukan Mall, Chandkheda, Sabarmati, Ahmedabad: 380005.

How do I place an order?

You can place an order through our website by selecting your desired products, adding them to your cart, and proceeding to checkout. Follow the instructions to complete your purchase.

Can I modify or cancel my order after placing it?

Once an order is placed, modifications or cancellations are not guaranteed. Please contact us immediately at baublebazaar.in@gmail.com if you need to make changes, and we will do our best to assist you if the order hasn’t been shipped.

Do you offer gift wrapping?

Yes, we offer gift-wrapping options. You can select this option during checkout or contact our customer support for more details.

What payment methods do you accept?

We accept various payment methods, including UPI, credit cards, debit cards, net banking, and cash on delivery (for limited areas).

Is it safe to make online payments on your website?

Yes, we use secure payment gateways and adhere to industry-standard security practices to protect your payment information.

What are the shipping charges?

We offer free shipping in India for all prepaid orders. A convenience fee of INR 100 will be charged for all COD orders.

How long will it take to receive my order?

Orders are processed within 2-3 business days. Delivery times vary depending on your location. You will receive a tracking number once your order has been dispatched.

Do you ship internationally?

Yes, we ship internationally through DHL, FedEx, and BlueDart.

What if my package is delayed or lost during transit?

If your package is delayed or lost, please contact us immediately. We will work with the courier service to resolve the issue and ensure you receive your order. We will ensure a quick re-delivery or initiate a refund for prepaid orders if no solution is found.

What is your return and exchange policy?

We offer exchanges or store credit for damaged items reported within 24 hours, for changes of mind within 24 hours, and for wrong products. Return shipping costs are the customer's responsibility unless the product is damaged or incorrect.

How do I return or exchange an item?

Email us at baublebazaar.in@gmail.com or WhatsApp us at +91 9913099949 with your order details, proof of damage or incorrect items, and reasons for return. We will guide you through the process.

Are there any items that cannot be returned or exchanged?

Yes, items purchased during sales, promotions, or discounts, customized or personalized items, and items with minor design variations cannot be returned or exchanged.

What is your refund policy?

Refunds are issued as store credit, valid for a lifetime. Credits are processed within 5-6 business days after receiving the returned product. Refunds are not available for used items, sale items, or customized jewelry.

How should I care for my Bauble Bazaar jewelry?

To keep your jewelry in the best condition, store it in a dry place away from direct sunlight and harsh chemicals. Clean it gently with a soft cloth and avoid wearing it during activities that may cause damage.

Do you offer repair services?

Yes, we offer repair services starting at ₹500, depending on the type of repair needed. Contact us for more details on repair services.

How do I determine my ring or bracelet size?

We provide a size guide on our website for reference. For accurate sizing, measure your finger or wrist size according to our guide before placing an order.

What if my jewelry doesn’t fit properly?

We recommend reviewing our size guide carefully before purchasing. If you encounter sizing issues, contact us for assistance with possible exchanges or adjustments.

How do you protect my personal information?

We take your privacy seriously and use secure technology to protect your personal information. For more details, please review our privacy policy.